Hosting and Software Environment

 We host our systems in a state of the art hosting center.  

• Perimeter & Building Security – 24 hour manned car park with barrier entry control and the accommodation is manned 24 x 7 x 365 with a security force
• Data Suite Security – includes CCTV with 24x7 recording delivered over IP to NOC monitors as well as 24x7 engineers for helpdesk and remote hands support
• Network resilience – includes a triangulated link between 3 hosting centers plus back-up LAN runs over separate switching infrastructure
• Fire Protection Plan – Datasuite provided with a pre-action fire protection system and an FM200 gas fire suppression system
• Failsafe power – The accommodation is fed from a 11kV service with two feeders giving 100% redundancy to the supply cable
• Generator Backup – Each UPS system is supported by a 2,500HP Caterpillar diesel engine that also generates power for essential loads such as cooling plant
• UPS Capacity – three rotary UPS systems to provide N+1 redundancy, each rated at 1,100kVA
• HVAC System – The Datasuite is serviced by 5 x 60kW Liebert-Hiross downflow air conditioning units that pressurise the raised floor areas. Conditioned air rises up through cutouts under the racks/cabinets and through floor grills in the circulation routes.
• Leak Detection System – Any leak will activate this system and can be located by control panel graphics
• Building Management System – make management decisions about the environmental stability of the accommodation from any off-site location

All of our servers now run virtually.  Virtual servers have benefits such as a lower use of power, speed to market adaptability and failover resilience.   In case of a total disaster we also replicate a physical hosting structure in our offices in London.

We have written our own product - SHOWOFF which runs as a Software as a Service (SaaS) product.  This means you do not install any software and all the website changes and email marketing is handled via a web browser.  In terms of our set-up we run mainly a Microsoft Windows Server environment coupled with Microsoft SQL Server as the core database.  Our application is coded in Adobe's ColdFusion which we find to be very secure and quick to code in.  Some of our equipment also runs open source software based on Linux.

 Read more about Adobe ColdFusion

 Read more about our security processes